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Richmondshire taxi drivers could face London style knowledge tests

A SERIES of changes could be on the way for taxi drivers in the Richmondshire area – including a London-style “knowledge” test.

New tests and codes for the district’s cabbies could be introduced next year as part of plans to improve the service customers receive.

The district council is conducting a review of its hackney carriage and private hire scheme – and a new draft policy has been produced with drivers and customers asked to comment on it by the end of the year.

It includes a knowledge test – covering law and conditions and knowledge of the district and the introduction of a customer care course.

The latter would include sections on vulnerable people, disability, professional etiquette, language, equality and customer and drivers would need to complete it within 12 months of gaining a licence.

There would also be medical every five years, a dress code, the introduction of a code of conduct and the establishing of a taxi forum that would include drivers, police, the county and district councils and disability groups as well as users.

Drivers and customers are now being asked to complete a survey by December 31.

The draft policy can be viewed at richmondshire.gov.uk/licensing.

Source of info Darlington & Stockton times

One Response to “Richmondshire taxi drivers could face London style knowledge tests”

  1. Cabbies in London train themselves in ‘The Knowledge’. This means knowing every street and district throughout London and the best routes at different times of day – many square miles. They have an exam on ‘The Knowledge’ before they are allowed to be cabbies.

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